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GetY­our­Guide Deutsch­land GmbH

GetY­our­Guide is the book­ing plat­form for incred­ible travel exper­i­ences. Powered by a global team of over 400 travel experts, GetY­our­Guide helps trav­el­ers find the best things to do wherever they’re headed — includ­ing skip-the-line tick­ets to the world’s most iconic attrac­tions, walk­ing tours by top local experts, immers­ive food and bever­age tours, cook­ing and craft classes, bucket-list exper­i­ences and niche offer­ings you won’t find any­where else. Since its found­ing in 2009, trav­el­ers from more than 155 coun­tries have booked over 15 mil­lion tours, activ­it­ies and attrac­tion tick­ets through GetY­our­Guide. The com­pany is based in Ber­lin, Ger­many and has offices in 14 coun­tries around the world.

IT Sup­port Tech­ni­cian Work­ing Stu­dent

Work­ing field:

Are you pas­sion­ate about Inform­a­tion Tech­no­logy and want to put your tech­nical stud­ies into prac­tice? Come and join us!

We are look­ing for a work­ing stu­dent to join us as an IT Sup­port Tech­ni­cian, assist­ing our team with all IT related issues. Build­ing and main­tain­ing hard­ware, installing and sup­port­ing applic­a­tions, and ensur­ing build­ing ser­vices like video con­fer­ence and print­ing are run­ning smoothly.

Your respons­ib­il­it­ies:

  • You will install/set up, main­tain and update new equip­ment
  • You will take care of our help­desk, ensur­ing that all tick­ets are resolved in a timely man­ner
  • You will sharpen your prob­lem solv­ing skills by ana­lyz­ing and resolv­ing vari­ous IT user related issues
  • You will keep track of IT related issues and their solu­tions for future ref­er­ence
  • You will help man­age the IT invent­ory, mak­ing sure that all the work­sta­tions are pre­pared for new hires and that we order everything on time
  • You will par­ti­cip­ate in know­ledge shar­ing (dis­cus­sions and input towards know­ledge base/doc­u­ment­a­tion) and your ideas on how to improve the IT envir­on­ment will be most wel­come
  • You will be a part of plan­ning and under­tak­ing sched­uled main­ten­ance upgrades
  • You will assist the rest of the IT team in plan­ning and execut­ing internal IT pro­jects
  • You will help train new hires regard­ing IT related top­ics

Require­ments:

Who are you?

  • Ideally Stu­dent in a Bach­elor or Mas­ter pro­gram in Com­puter Sci­ence or any IT related field (ideally being a stu­dent for at least one more year)
  • You have good know­ledge of net­work­ing, Google apps, hard­ware and soft­ware
  • You are a quick learner and you enjoy ana­lyz­ing and solv­ing prob­lems
  • A patient and meth­od­ical approach is your strength
  • You know how to pri­or­it­ise tasks and meet dead­lines
  • You keep cool and pos­it­ive under pres­sure
  • You are not afraid to explain tech­nical prob­lems and solu­tions clearly to non-tech­nical users
  • You are eager to always sug­gest new ideas and solu­tions
  • You speak flu­ent Eng­lish - our work­ing lan­guage

What we of­fer:

Why work with us?

  • Take advant­age of our Learn­ing and Devel­op­ment scheme
  • Work in a dynamic inter­na­tional office with people from over 50 nation­al­it­ies
  • Free­dom to chal­lenge exist­ing pro­cess with new ideas and solu­tions
  • Smart, engaged co-work­ers
  • GetY­our­Guide vouch­ers and free Ger­man les­sons
  • Free break­fast every day and free pizza and drinks every Fri­day!

How to ap­ply: